At Elite Glass Gold Coast, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or interact with us.

1. Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, address, email, phone number, and any other information you provide when you contact us or use our services.
• Payment Information: If you make payments for our services, we may collect credit card or bank account information, though this is handled securely via a third-party payment processor.
• Usage Data: We may collect information about your interactions with our website, such as IP addresses, browser types, and usage patterns.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services
• To communicate with you about our services and updates
• To process payments and manage invoices
• To comply with legal obligations

3. Disclosure of Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with third-party service providers for the purpose of:

• Processing payments
• Providing technical support for our website
• Compliance with legal requirements

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the security of your data.

5. Your Rights

Under the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request the deletion of your personal information

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We may use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us track website usage patterns. You can disable cookies in your browser settings if you prefer.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Elite Glass Gold Coast
Email:info@eliteglassgoldcoast.com.au
Phone: 1300 024 862